Stage 02 of 06
Learn
WorkRecode determines the capability you need to develop next and creates a learning experience around it, grounded in your role and work.
Get StartedAssessment → Learning Path → Joice → Practice → Evidence
A learning path built around your work.
The same incoming-request task shapes this example path. Assessment development areas determine what to practise, rather than assigning everyone the same course.
Based on the example profile: develop critical evaluation and task decomposition through incoming-request work.
- 01
Understand how AI can work with your existing tasks
Separate reading requests, suggesting a category and deciding what happens next.
- 02
Improve AI interaction and context
Give AI the categories, examples and information it needs to make a useful suggestion.
- 03
Break complex work into AI-ready tasks
Keep classification separate from priority and routing decisions.
- 04
Identify workflow opportunities
Find where assistance could help and where human review must remain.
- 05
Practise redesigning a real task
Draft a request-routing workflow with review points and an exception path.
The learning follows the work, not a one-size-fits-all course.
An authored example, not a real learner record or customer result.
Meet Joice
An explanation that meets you where you are.
A simple answer becomes a more focused practice task. Joice simplifies, asks a targeted question and checks understanding without claiming to know everything.
Practice focus: giving AI context while retaining human judgement.
Joice
What would you ask AI to do with an incoming request?
Learner
Just sort it for me.
Joice
Let’s make that more concrete. Think of AI as suggesting a tray for each request, not deciding what happens to it. Which details help you choose a tray?
Learner
The subject, what they need and whether it’s urgent.
Joice
Try writing an instruction using those details. Ask for a reason and leave uncertain requests for you to review.
Learner
Suggest a category using the subject and request details. Explain the choice. Flag missing information and anything urgent for my review.
Joice
You’ve now named the information and kept review with you. What would you check if the request says ‘urgent’ but gives no reason?
Joice adapts the learning experience to the learner. This exchange checks understanding; it does not establish an overall capability level.
An authored example, not a real learner record or customer result.